Features that help your team handle leads properly.
Convert4U is not just a chatbot. We build your WhatsApp AI assistant, sales flow, knowledge base, handover rules, and lead tracking so inquiries can move toward the next step.
Best for businesses with existing WhatsApp leads from ads, referrals, landing pages, or sales campaigns.
AI Sales Assistant
Replies, Qualifies, and Moves Leads Forward
Instant First Reply
New WhatsApp inquiries get handled quickly with your approved sales flow and business knowledge.
BM Β· EN Β· δΈζ
Handles multilingual conversations and mixed-language chats commonly used by Malaysian customers.
Context-Aware Answers
Answers based on your product details, pricing rules, FAQ, objections, and do-not-say boundaries.
Lead Qualification
Asks for the right details such as location, budget, timeline, product interest, and buying intent.
Structured Follow-Up
Follows up cold or quiet leads using agreed timing, quiet hours, and opt-out rules.
Human Handover
Escalates serious, complex, or sensitive leads to your team instead of forcing the AI to answer everything.
CRM & Pipeline
Know What Happened to Every Lead
Conversation History
View lead conversations so your team understands the context before taking over.
Pipeline Stages
Track leads by status such as new, qualified, follow-up, appointment, paid, won, or lost.
Sales Copilot
Helps your team reply better, follow up faster, and avoid losing hot leads inside WhatsApp.
Tasks & Notes
Assign follow-ups, add notes, mark outcomes, and keep your team aligned.
Lead Insights
See drop reasons, common questions, lead source quality, and conversation volume.
Team Access
Give different staff access based on role, branch, or responsibility.
Booking & Payments
Turn Interest Into Action Inside WhatsApp
Appointment Booking
Guide customers toward viewing, consultation, test drive, installation, or service appointment.
Payment Links
Send deposit or payment links when the customer is ready to proceed.
Smart Confirmation
Confirms appointment, order, payment, or next step with clear customer-friendly messages.
Commission Support
Track sales-related actions so commission review becomes cleaner and less manual.
Referral & Partner Flow
For Teams That Sell Through Agents or Referrers
Partner Portal
Let partners or agents log in, submit leads, and check relevant referral status.
Referral Attribution
Track which partner, agent, campaign, or referrer brought in the lead.
Reward Logic
Support reward, wallet, or point-based referral models when your sales process needs it.
WhatsApp Submission
Allow partners to submit leads through WhatsApp without forcing them into a complicated system.
Fit Check
Convert4U is powerful, but it is not for everyone.
Good fit if:
Not the best fit if:
If you want a lower-cost DIY bot, BotKu is the better direction. Convert4U is for businesses that want us to build and manage the setup.
Package Direction
Choose the setup based on your sales process.
The right package depends on lead volume, sales complexity, booking/payment needs, integrations, and support scope.
Starter
Basic AI sales assistant for WhatsApp lead handling
AI reply flow, knowledge base, lead qualification, handover basics
Growth
Businesses that need follow-up, payment, booking, or stronger lead recovery
Everything in Starter plus stronger automation, re-engage, payment/booking support
Custom
Multi-branch, partner network, CRM-heavy, or integration-heavy operations
Custom workflows, partner logic, reporting, routing, and deeper system setup
Want to see which features your business actually needs?
Book a demo first. We will show the flow, explain what is included, and tell you honestly whether Convert4U fits your business.